This holiday season many of us are using far less credit, in some cases because we simply do not have as much credit extended to us, in other cases because we are using cash trying to eliminate debt. Credit card companies have lowered credit limits on many consumers, even those who have faithfully paid their bills on time over years! So, for some consumers they have far less "credit buying power" this holiday season. However, there are ways to protect and maximize that buying power if you so choose!
I have touched upon credit and credit cards in a few other tips, but this one is all about using credit safely this holiday season!
HOLIDAY SHOPPING TIP #22:
Use credit and/or debit cards safely this holiday season!
By "safely", I mean the following:
Carry as few cards as possible. If you wallet or purse is lost or stolen, you will have far less risk and far fewer cards to follow up on to close or cancel. I have a dear friend who worked so hard to pay down credit and yet for some reason she still carried those cards with her. Her purse was stolen, and she had a serious mess on her hands, months of battling with credit card companies and following up on fixing that damage. Just don't carry the cards with you, not only does it reduce the temptation to spend more, it keeps you safer.
Carry credit cards as closely to your body as possible. While shopping the other day, I noticed several customers who had left their purses in the shopping cart while they were looking elsewhere. Don't set yourself up, when an economy weakens, the criminal element arises.
Ensure that you keep your eye on your credit card at all times. Do not let an associate wander off with it, make sure that they process the credit card transaction immediately and right in front of you. I was recently shopping and an associate asked to take the item I was interested in and my credit card to give to another cashier. I politely told her that I would do that myself, and thanked her for her help. As a retail manager I was involved in countless internal investigations in which associates were able to get (and immediately USE) credit card numbers that they had gotten in seconds (often times they jot down the number, or they make a "carbon" copy by putting a piece of paper over it and rubbing with a pencil).
Be very careful with applying for the those "immediate" store credit cards. I myself am very leery of this, and in all of my years of retail management, I have never once done this myself. I know from an insider perspective how "sloppy" this process is, and would never expose my personal information in that manner. The applications often sit at registers, exposed to many associates (and even other customers) and I have been involved in way too many internal investigations linked to instant credit applications and identity fraud. Even if the retailer can offer you a completely paperless manner, in which you enter all personal information into a keypad or telephone, I would still not do it. While the immediate discount is very attractive, weigh it against the risks, the reason they are offering to extend credit to you (to get you to buy MORE!) and the interest rate you will pay if you do not pay that balance off immediately.
Set up online account management with your credit cards. During this time of the year, it is a great idea to log on daily and review your charges. If you see anything suspicious, you can react immediately and get resolution much more quickly.
I hope that these few credit safety tips help you to save money and your credit this holiday season!
Showing posts with label retailer. Show all posts
Showing posts with label retailer. Show all posts
Wednesday, December 17, 2008
Tuesday, December 9, 2008
Shopping Tips for the 25 Days of Christmas: Tip #15
Retailers are savvy about the message that they send to their customers. They spend countless dollars on marketing and media consultants, in-house and outside advertising and marketing gurus and test with focus groups the kind of commercials and advertising they plan to use. I myself saw first hand how marketing campaigns are crafted while working for a national retailer, and it is truly an amazing process.
During the holidays, these campaigns are even more intense and there is an even stronger emotional and cultural component that is designed to resonate more deeply with the consumer. This is more than selling a toy or a bike, this is selling how that toy or bike fits into your family, your lifestyle and your dreams and desires of how the holidays "should" look and feel for your family. These campaigns even poke a bit at feelings of guilt (hurried working mom who feels that she should be spending more time with her kids) or inferiority (the next door neighbor has the Lexus sedan with a big red bow, why don't I have one?)! I won't even touch the intensity of the media campaigns focusing on kids and the "want" vs. "need" factor for toys and gadgets!
This leads to an easy, no-nonsense holiday tip:
HOLIDAY SHOPPING TIP #15:
Turn off the TV during the holiday season, or dramatically limit viewing time!
These commercials are skillfully designed to provoke a very simple, visceral and emotional response. Of course, so many of us truly want the holidays to be special, and it is easy to process the media messages from retailers and their marketing messages to help us define that "special". However, with so many of us cutting back this holiday season, we are better off turning away from the TV and turning to one another to craft that "special" message ourselves. With a tighter budget it will be all the more important to turn inward to focus on how we are going to define the holidays for our family, how we are going to help our kids decide what is "need" and what is "want" and how we are going to celebrate what is most important: enjoying the holidays with friends and family.
During the holidays, these campaigns are even more intense and there is an even stronger emotional and cultural component that is designed to resonate more deeply with the consumer. This is more than selling a toy or a bike, this is selling how that toy or bike fits into your family, your lifestyle and your dreams and desires of how the holidays "should" look and feel for your family. These campaigns even poke a bit at feelings of guilt (hurried working mom who feels that she should be spending more time with her kids) or inferiority (the next door neighbor has the Lexus sedan with a big red bow, why don't I have one?)! I won't even touch the intensity of the media campaigns focusing on kids and the "want" vs. "need" factor for toys and gadgets!
This leads to an easy, no-nonsense holiday tip:
HOLIDAY SHOPPING TIP #15:
Turn off the TV during the holiday season, or dramatically limit viewing time!
These commercials are skillfully designed to provoke a very simple, visceral and emotional response. Of course, so many of us truly want the holidays to be special, and it is easy to process the media messages from retailers and their marketing messages to help us define that "special". However, with so many of us cutting back this holiday season, we are better off turning away from the TV and turning to one another to craft that "special" message ourselves. With a tighter budget it will be all the more important to turn inward to focus on how we are going to define the holidays for our family, how we are going to help our kids decide what is "need" and what is "want" and how we are going to celebrate what is most important: enjoying the holidays with friends and family.
Wednesday, November 26, 2008
25 Holiday Shopping Tips for the 25 Days of Christmas: Tip #4
After over 15 years of retail management, I definitely understand how to leverage resources to get the best deal possible. As a buyer, I would hunt down the best prices, special quantities buys, closeouts...whatever it took to get the best quality at the best value. As a consumer, you have the same power to leverage retailers to get the best prices and best deals. Retailers are competing for your dollar, make them work for it!
HOLIDAY SHOPPING TIP #4:
Leverage your buying power this holiday season. Look for retailers and grocery stores to compete for your dollar by offering you special bonuses for committing your discretionary income to their store.
A perfect example is what the Ralph's (Kroger) grocery chain is offering to their customers for the holiday season. If you purchase gift cards at a Ralph's store with your "Ralph's Rewards" card, they will TRIPLE your bonus points earned on your card.
So what are "bonus points"? At Ralph's, you earn bonus points with each dollar that you spend that accumulate each quarter, and at the end of that quarter you are issued a voucher that you can apply toward a future shopping trip. (Some categories do not apply, like alcohol, tobacco, etc.) You earn $5.00 toward your voucher with the first 500 points you earn, then a $1.00 for each additional 100points. My voucher from last quarter was $27.00. So, Ralph's basically gave me $27.00 for shopping with them. Okay, I will take it!
So, with this scenario, if I were to buy, say $300 in gift cards, I would earn 900 points, another 9.00 applied on my next voucher. So, for doing nothing more than buying the same gift cards I would have purchased from Target, iTunes, Best Buy, American Express, Visa, Barnes & Noble (and on and on...I was amazed by their wonderful selection!) I am basically given $9.00 for that purchase! And, probably saved that much in gas not running around town to get all of the cards from all of the different stores!
This is the kind of leveraging that helps you save money, and even EARN money, this holiday season. All kinds of retailers offer reward programs, find out what they are and leverage them if they make sense. I am a "Beauty Insider" with Sephora and earn points for the shopping I do with Sephora. I was able to get several stocking stuffers, and a gift set worth $150.00 for FREE, yes FREE by using my "Beauty Insider" points for the holidays!
Insider Tip: Leverage your buying trips to truly leverage the retailer's offer. Case in point: While at my neighborhood Ralph's store, a customer bought $2000.00 in gift cards for her company's holiday party. She was joking about how excited her boss was that she offered to do this for him...little did he know that she was not only on the clock to do this shopping trip for him, but she also earned another $60.00 (6000 bonus points!) to apply toward a future shopping trip! Leverage your purchasing power, and you will truly leverage your rewards!
p.s. Leverage the buying power of this amazing offer from Bliss!
Free Shipping + Free Our Two Scents Set (a $24 value) with $50 Bliss purchase! Offer valid through 12.01.08.
HOLIDAY SHOPPING TIP #4:
Leverage your buying power this holiday season. Look for retailers and grocery stores to compete for your dollar by offering you special bonuses for committing your discretionary income to their store.
A perfect example is what the Ralph's (Kroger) grocery chain is offering to their customers for the holiday season. If you purchase gift cards at a Ralph's store with your "Ralph's Rewards" card, they will TRIPLE your bonus points earned on your card.
So what are "bonus points"? At Ralph's, you earn bonus points with each dollar that you spend that accumulate each quarter, and at the end of that quarter you are issued a voucher that you can apply toward a future shopping trip. (Some categories do not apply, like alcohol, tobacco, etc.) You earn $5.00 toward your voucher with the first 500 points you earn, then a $1.00 for each additional 100points. My voucher from last quarter was $27.00. So, Ralph's basically gave me $27.00 for shopping with them. Okay, I will take it!
So, with this scenario, if I were to buy, say $300 in gift cards, I would earn 900 points, another 9.00 applied on my next voucher. So, for doing nothing more than buying the same gift cards I would have purchased from Target, iTunes, Best Buy, American Express, Visa, Barnes & Noble (and on and on...I was amazed by their wonderful selection!) I am basically given $9.00 for that purchase! And, probably saved that much in gas not running around town to get all of the cards from all of the different stores!
This is the kind of leveraging that helps you save money, and even EARN money, this holiday season. All kinds of retailers offer reward programs, find out what they are and leverage them if they make sense. I am a "Beauty Insider" with Sephora and earn points for the shopping I do with Sephora. I was able to get several stocking stuffers, and a gift set worth $150.00 for FREE, yes FREE by using my "Beauty Insider" points for the holidays!
Insider Tip: Leverage your buying trips to truly leverage the retailer's offer. Case in point: While at my neighborhood Ralph's store, a customer bought $2000.00 in gift cards for her company's holiday party. She was joking about how excited her boss was that she offered to do this for him...little did he know that she was not only on the clock to do this shopping trip for him, but she also earned another $60.00 (6000 bonus points!) to apply toward a future shopping trip! Leverage your purchasing power, and you will truly leverage your rewards!
p.s. Leverage the buying power of this amazing offer from Bliss!
Free Shipping + Free Our Two Scents Set (a $24 value) with $50 Bliss purchase! Offer valid through 12.01.08.
Tuesday, November 25, 2008
25 Holiday Shopping Tips for the 25 Days of Christmas: Tip #3
After over 15 years of retail management, I understand how important getting the right price can be to the customer. I know from my own experience how frustrating it can be to buy something, only to find that a few short days later it is cheaper! Consumers want to feel like they got the best price possible, and with so many of us on much tighter holiday budgets it is more important than ever. And truly, most retailers will work really hard to make sure that you get the right price, and that you are satisfied with your purchase.
This tip is even more important in the current retail environment. With a tightening economy, many retailers are becoming more and more promotional, and will be driving sales fast and furious. So, you will have to be quick and savvy shopper to keep up!
HOLIDAY SHOPPING TIP #3:
Keep an eye on the ads and offers from retailers. If you have already started your holiday shopping, you may qualify for a price adjustment if the price has dropped since you purchased that item (or items!). Keep your receipts handy, and you may find yourself saving a few extra bucks this holiday season!
Most major retailers have a price adjustment policy, for example, Target gives you 14days to price adjust with your receipt. The only exception is clearance. Make sure you know the price adjustment policy of the retailers you frequent this holiday season. I have already saved $10.00 in price adjusting THIS WEEK. I cannot stress enough how quickly prices are going to adjust to this economy, and I want to see you benefit from those price adjustments!
I keep my receipts from about a 15 day - 30 day time period in an envelope in my purse. That way, if I see prices that have changed, I am able to get the adjustment immediately, while I am already in the store. I also watch the ads and circulars closely and check to make sure that my previous purchases have not dropped in price any further.
Even your online purchases should qualify, so again, be informed before you buy! The easiest way to protect yourself with online purchases is to either bookmark that page or mark it as a "favorite". That way you can check back to see if the price has changed. You can also create "Google Alerts" that would let you know anytime that item has been featured in a news article, blog, website, etc. Now, of course, this is a lot of work for a handful of stocking stuffers! However, I would recommend you take the couple of extra seconds, or even minutes, for your online big ticket purchases.
Speaking of online, sometimes retailers have online prices that are different then their prices instore. This is usually a tricky one and many retailers will not adjust prices when it comes to a price on their website vs. a price in their store. If you purchased the item online and it is less expensive in the store, most likely they will direct you back to the website to contact the customer service division. This is where I love retailers with live chat!
If you purchased the item instore, and see it less expensive on their website, you may have the option of asking the store for the price adjustment. I would screen print the item and price and have that as backup. Often, when customers are clearly informed, professional and polite, managers will be flexible and want to help.
Insider Tip: I also urge you to be a savvy consumer and ask store management if they will adjust prices for you if you are outside of their price adjustment window. I know people who start their holiday shopping early, and while prices are dropping now, they should still have some measure of price protection. From my experience in store management, it was the extremely rare exception that we did not price adjust to make a customer happy. If you bought that XBox a year or so ago and it is less expensive now, that would most likely not qualify, not even with the most liberal of store policies. But, if you bought that hot game in October that everyone said would disappear before the holidays, well...you probably have a great case for a store manager who needs to work a bit harder this holiday season to keep your business!
P.S. Give the gift of beauty from Benefit this holiday season! Their prices are fantastic, and Benefit is offering amazing holiday offers! Click the picture below for more information or to start shopping:
Unlock Benefit’s holiday treasure chest to reveal a secret beauty treat! Gorgeous gifts, shipping offers, or insider tips…each day there is something new!
This tip is even more important in the current retail environment. With a tightening economy, many retailers are becoming more and more promotional, and will be driving sales fast and furious. So, you will have to be quick and savvy shopper to keep up!
HOLIDAY SHOPPING TIP #3:
Keep an eye on the ads and offers from retailers. If you have already started your holiday shopping, you may qualify for a price adjustment if the price has dropped since you purchased that item (or items!). Keep your receipts handy, and you may find yourself saving a few extra bucks this holiday season!
Most major retailers have a price adjustment policy, for example, Target gives you 14days to price adjust with your receipt. The only exception is clearance. Make sure you know the price adjustment policy of the retailers you frequent this holiday season. I have already saved $10.00 in price adjusting THIS WEEK. I cannot stress enough how quickly prices are going to adjust to this economy, and I want to see you benefit from those price adjustments!
I keep my receipts from about a 15 day - 30 day time period in an envelope in my purse. That way, if I see prices that have changed, I am able to get the adjustment immediately, while I am already in the store. I also watch the ads and circulars closely and check to make sure that my previous purchases have not dropped in price any further.
Even your online purchases should qualify, so again, be informed before you buy! The easiest way to protect yourself with online purchases is to either bookmark that page or mark it as a "favorite". That way you can check back to see if the price has changed. You can also create "Google Alerts" that would let you know anytime that item has been featured in a news article, blog, website, etc. Now, of course, this is a lot of work for a handful of stocking stuffers! However, I would recommend you take the couple of extra seconds, or even minutes, for your online big ticket purchases.
Speaking of online, sometimes retailers have online prices that are different then their prices instore. This is usually a tricky one and many retailers will not adjust prices when it comes to a price on their website vs. a price in their store. If you purchased the item online and it is less expensive in the store, most likely they will direct you back to the website to contact the customer service division. This is where I love retailers with live chat!
If you purchased the item instore, and see it less expensive on their website, you may have the option of asking the store for the price adjustment. I would screen print the item and price and have that as backup. Often, when customers are clearly informed, professional and polite, managers will be flexible and want to help.
Insider Tip: I also urge you to be a savvy consumer and ask store management if they will adjust prices for you if you are outside of their price adjustment window. I know people who start their holiday shopping early, and while prices are dropping now, they should still have some measure of price protection. From my experience in store management, it was the extremely rare exception that we did not price adjust to make a customer happy. If you bought that XBox a year or so ago and it is less expensive now, that would most likely not qualify, not even with the most liberal of store policies. But, if you bought that hot game in October that everyone said would disappear before the holidays, well...you probably have a great case for a store manager who needs to work a bit harder this holiday season to keep your business!
P.S. Give the gift of beauty from Benefit this holiday season! Their prices are fantastic, and Benefit is offering amazing holiday offers! Click the picture below for more information or to start shopping:
Unlock Benefit’s holiday treasure chest to reveal a secret beauty treat! Gorgeous gifts, shipping offers, or insider tips…each day there is something new!
Monday, November 24, 2008
25 Holiday Shopping Tips for the 25 Days of Christmas!
After over 15 years of retail management, I know how retailers lure in shoppers and entice them to spend far more than they may have budgeted. How many times did you get to your car or your home and start looking at the bags and the arm long receipts and wonder why you ended up buying too much? We have all been there, and I hope these holiday shopping tips with save you both time AND money! Bookmark or follow my blog for the next 24 tips in the days to come!
HOLIDAY SHOPPING TIP #2:
Bring in ads and store circulars to shop for specific items.
This comes on the heels of tip #1 (Make a list, check it twice) for a very specific reason: to help you buy the right items at the right prices.
Often, retailers offer a specific item, say a particular mp3 player at a killer price point. These "door busters" (or whatever that retailer calls them) are a special buy for holiday shoppers. It is a specific item that the buyers negotiated with the manufacturer, and it is often slightly different than the other mp3 offerings that store may have. It may be that it only comes in black, that it has slightly less file storage than another, maybe slightly lower quality earplugs. You get the picture.
So, when you go to the store, you grab the first mp3 player that you find, assuming that it is that killer item from your ad. You have a basketful of items, and you may or may not even notice in the rush, and the lines, and the crowds that the mp3 player you thought was that amazing price that is in your budget is actually the other mp3 player that is twice as much!
Bring the ad, bring the store circular. Take the time to make sure that what you are purchasing is what is in the ad. Often, the small print has the model number to match to the item you are buying.
Extra tip: As these items are often special purchases, with limited quantities, you may find that the items are already out of stock. I hate to share trade secrets, but I have been in situations where only 6 of an item arrived...and 100 people lined up outside for those six items. Retailers will not offer rainchecks, as the quantity is limited. I would urge you to find a manager, first asking for the store manager, to see if they can work with you on offering a great price on a similar item. Most of the time they will...they want to save the sale, they want to drive the volume, and, if they are truly worth their name badge, they want to make YOU happy! Ask, and ye shall receive!
p.s. Here is an amazing gift to give, and you don't have to worry about any "fine print"! Give the gift of personalized wine this holiday season. No minimums, you can order one bottle, personalized to your desire! Makes wonderful hostess gifts, family gifts, business gifts, and is simply a wonderful way to tell someone you took the time to personalize it!
Click on image for more information or to purchase! Custom Wine = The Perfect Gift
COUPON CODE - KC84W8
HOLIDAY SHOPPING TIP #2:
Bring in ads and store circulars to shop for specific items.
This comes on the heels of tip #1 (Make a list, check it twice) for a very specific reason: to help you buy the right items at the right prices.
Often, retailers offer a specific item, say a particular mp3 player at a killer price point. These "door busters" (or whatever that retailer calls them) are a special buy for holiday shoppers. It is a specific item that the buyers negotiated with the manufacturer, and it is often slightly different than the other mp3 offerings that store may have. It may be that it only comes in black, that it has slightly less file storage than another, maybe slightly lower quality earplugs. You get the picture.
So, when you go to the store, you grab the first mp3 player that you find, assuming that it is that killer item from your ad. You have a basketful of items, and you may or may not even notice in the rush, and the lines, and the crowds that the mp3 player you thought was that amazing price that is in your budget is actually the other mp3 player that is twice as much!
Bring the ad, bring the store circular. Take the time to make sure that what you are purchasing is what is in the ad. Often, the small print has the model number to match to the item you are buying.
Extra tip: As these items are often special purchases, with limited quantities, you may find that the items are already out of stock. I hate to share trade secrets, but I have been in situations where only 6 of an item arrived...and 100 people lined up outside for those six items. Retailers will not offer rainchecks, as the quantity is limited. I would urge you to find a manager, first asking for the store manager, to see if they can work with you on offering a great price on a similar item. Most of the time they will...they want to save the sale, they want to drive the volume, and, if they are truly worth their name badge, they want to make YOU happy! Ask, and ye shall receive!
p.s. Here is an amazing gift to give, and you don't have to worry about any "fine print"! Give the gift of personalized wine this holiday season. No minimums, you can order one bottle, personalized to your desire! Makes wonderful hostess gifts, family gifts, business gifts, and is simply a wonderful way to tell someone you took the time to personalize it!
Click on image for more information or to purchase! Custom Wine = The Perfect Gift
COUPON CODE - KC84W8
Sunday, November 23, 2008
25 Holiday Shopping Tips for the 25 Days of Christmas!
Quite honestly, I am not much of a holiday shopper. After over 15 years of retail management, I really got pretty burnt out on the retail and commercialized part of the holidays. That is one of the main reasons why I dedicated so much of myself to spend time with family and friends over the holidays. Time was one gift I could give others that was truly one of the most precious gift of all!
With my years of retail experience, I have tons of tips to give shoppers to help them navigate the retail waters, both in-store and online. With so many of us on tighter budgets this holiday season, I hope these tips with save you both time AND money! Bookmark or follow my blog for the next 24 tips in the days to come!
HOLIDAY SHOPPING TIP #1:
Make a list and check it twice.
I cannot stress this enough. I myself fall prey to the retail frenzy, especially with the online shopping that I enjoy! However, this year all of my loved ones are on strict orders from me (wow, I know, sounds like all kinds of holiday fun!): Make a list, I will only buy what is on your list!
A list keeps you focused, a list keeps you from buying things you think they want vs. what they truly want, and a list keeps you on your budget. With a list, you tally up prices and meet your budget.
I figure if it is good for Santa, it is good for me!
p.s. Here is a great item to put your on holiday lists, or even buy for yourself as a great treat for some relaxation during the crazy, busy holiday season! Santa approved!
Click on image for more information or to purchase! Free standard shipping and a free 1 oz. high intensity hand cream on all purchases of $75 or more at blissworld.com. Enter code 108916 at checkout to redeem.
With my years of retail experience, I have tons of tips to give shoppers to help them navigate the retail waters, both in-store and online. With so many of us on tighter budgets this holiday season, I hope these tips with save you both time AND money! Bookmark or follow my blog for the next 24 tips in the days to come!
HOLIDAY SHOPPING TIP #1:
Make a list and check it twice.
I cannot stress this enough. I myself fall prey to the retail frenzy, especially with the online shopping that I enjoy! However, this year all of my loved ones are on strict orders from me (wow, I know, sounds like all kinds of holiday fun!): Make a list, I will only buy what is on your list!
A list keeps you focused, a list keeps you from buying things you think they want vs. what they truly want, and a list keeps you on your budget. With a list, you tally up prices and meet your budget.
I figure if it is good for Santa, it is good for me!
p.s. Here is a great item to put your on holiday lists, or even buy for yourself as a great treat for some relaxation during the crazy, busy holiday season! Santa approved!
Click on image for more information or to purchase! Free standard shipping and a free 1 oz. high intensity hand cream on all purchases of $75 or more at blissworld.com. Enter code 108916 at checkout to redeem.
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