Showing posts with label recession. Show all posts
Showing posts with label recession. Show all posts

Saturday, December 20, 2008

Shopping Tips for the 25 Days of Christmas: Tip #24

When it comes to giving for friends and family, it becomes very complicated when you are on a budget and yet still want to give presents or tips this holiday season. Many of us are also dealing with gifting for teachers, for co-workers, giving tips to service providers. It becomes overwhelming and incredibly expensive to try to accomodate everyone!

However, it does pay to have open, honest conversations with friends and family. While it may feel very uncomfortable to start that conversation, you will most likely find a very open and relieved recipient to that dialogue!

HOLIDAY SHOPPING TIP #24:

Set realistic expectation for gift-giving with friends and family members!

There are countless other options to spending money on gift after gift after gift. Discuss expectations with friends and family, and while setting gift-giving rules may seem to take away from the holiday spirit, it will certainly help everyone with their holiday budgets...which in the long term makes the holidays much less stressful for everyone!

* Set a budget for kids gifts. Really, kids receive so many presents, they will still love and appreciate smaller gifts as well!

* Make handmade presents and "swap" talents. I can knit, you make soap. I will gladly create a scarf for you, if you are willing to create some luscious soaps for me! I know of many handmade "trading" circles, suggest one for your circle of friends. Most everyone has a unique craft talent!

* Draw names for adult gifts in a family. Instead of large families buying gifts for everyone, it is fun to draw names and get one special gift for that recipient.

* Create fun coupons in which you will offer your unique and special services. A friend of mine has a sister who is a masseuse, and she gives coupons for a free massage. Sounds wonderful to me! She really does not have to spend a lot of money on those gifts, and she gives her friends and family a wonderful gift...her time and talent!

* Get together and simply plan a nice holiday event in which you savor each other's company. Instead of everyone spending so much on gifts, each person could create a special holiday food dish that represents their holiday tradition or heritage and simply enjoy everyone's company. A fun potluck-type get-together creates many more lasting memories!

The reality is that many of us do not have the holiday budget that we have had in the past. It is not realistic to run up debt or overspend to try to please everyone we know and love. Many of them, too, are trying to cut back. It makes much more sense to strive to enjoy handmade gifts, share out talents, and ultimately share our time and love together this holiday season.

Friday, December 19, 2008

Shopping Tips for the 25 Days of Christmas: Tip #23

While many of us are focusing on the wonderful and joyous aspects of the holiday season, there is an unfortunate darker side to the holidays as well. With an economy that is tough for so many, there is a criminal element that arises from this hardship. Also, at a time of the year where so many are doing a great deal of shopping in large crowds, we are sometimes left more vulnerable than we truly know.

Many of us are operating on a "cash-only" holiday shopping budget. So, that means that are carrying more cash than ever, and the thieves know that too! While I certainly do not want to scare anyone during the holiday season, I know from my many years of retail management experience how so many people assume they are safe, are complacent and truly do not focus on their personal safety while out shopping.

Thus, this tip is all about being safe with your cash while shopping this holiday season!

HOLIDAY SHOPPING TIP #23:

Use these tips to be cash safe this holiday season!

1. Many of us rely heavily upon ATMs to withdraw cash. If you can, do the buddy system, especially with ATMs that are slightly more isolated, or if you are withdrawing money while it is dark. If at all possible, it is best to do that cash transaction inside the bank. Take care to make sure that you get your card back (over the last week, I have found TWO cards left in ATMs!) and that you are careful with entering your pin, and requesting and taking your receipts. Yes, the information is somewhat "encrypted" but do you want a potential criminal to know your balance information and decide to target you based off of that info?

2. Do not keep all of your cash in one place. If you are carrying hundreds of dollars, or more, try to break it down into smaller batches so that you are not pulling out a fat wallet or "wad" of money. That is really telegraphing to a potential pickpocket or thief that you are a target. Paper clip it into smaller batches (say $100 in $20s) to minimize how much money you are pulling out in public at any given time.

3. Keep your cash as close to your body as possible. I continue to see moms with their purses in shopping carts everywhere I go. Yes, I live in a safe community. But, remember, the criminal element knows where the "safe" communities are, too. They will pinpoint those very communities as they know that we are more likely to assume that we are safe. I can tell you from experience, when we caught and busted pickpockets and thieves in my stores, they were not from the immediate community. Some had come from as much as 2-3 hours away to get to you in your safe community.

4. Never, ever keep money in pockets, jacket pockets, flaps of your purse or anywhere that a pickpocket could have easy access. A casual "bump" in a crowded mall could be someone relieving you of your cash! I have seen videos of pickpockets that have been caught in my stores, and I can tell you that they were so good I could not even see them taking the cash!

5. Make sure that you are thorough in giving your cash to a cashier. Count it out to them, make sure that they know you are well-aware of what you are handing over to them. Short change artists rip off cashiers all of the time, however, that is reciprocated with cashiers short-changing consumers as well. I had a friend who recently paid for an item and in the hustle and bustle of the transaction was short-changed by $40.00! She told me, in tears, and I called the store on her behalf asking the store manager to count down that drawer immediately. Luckily, the store manager listened, pulled the cashier off of that lane, counted the drawer and found it to be $267.00 OVER in funds. That cashier was creating an amazing little holidy shopping kitty for herself. My friend got her money back, but think of all of the other customers (to the tune of $227.00!) that may not have realized that they were missing change! OUCH!

I do hope that these tips are a reminder to shop safely with your cash this holiday season! Happy Holidays!

Wednesday, December 17, 2008

Shopping Tips for the 25 Days of Christmas: Tip #22

This holiday season many of us are using far less credit, in some cases because we simply do not have as much credit extended to us, in other cases because we are using cash trying to eliminate debt. Credit card companies have lowered credit limits on many consumers, even those who have faithfully paid their bills on time over years! So, for some consumers they have far less "credit buying power" this holiday season. However, there are ways to protect and maximize that buying power if you so choose!

I have touched upon credit and credit cards in a few other tips, but this one is all about using credit safely this holiday season!

HOLIDAY SHOPPING TIP #22:

Use credit and/or debit cards safely this holiday season!

By "safely", I mean the following:

Carry as few cards as possible. If you wallet or purse is lost or stolen, you will have far less risk and far fewer cards to follow up on to close or cancel. I have a dear friend who worked so hard to pay down credit and yet for some reason she still carried those cards with her. Her purse was stolen, and she had a serious mess on her hands, months of battling with credit card companies and following up on fixing that damage. Just don't carry the cards with you, not only does it reduce the temptation to spend more, it keeps you safer.

Carry credit cards as closely to your body as possible. While shopping the other day, I noticed several customers who had left their purses in the shopping cart while they were looking elsewhere. Don't set yourself up, when an economy weakens, the criminal element arises.

Ensure that you keep your eye on your credit card at all times. Do not let an associate wander off with it, make sure that they process the credit card transaction immediately and right in front of you. I was recently shopping and an associate asked to take the item I was interested in and my credit card to give to another cashier. I politely told her that I would do that myself, and thanked her for her help. As a retail manager I was involved in countless internal investigations in which associates were able to get (and immediately USE) credit card numbers that they had gotten in seconds (often times they jot down the number, or they make a "carbon" copy by putting a piece of paper over it and rubbing with a pencil).

Be very careful with applying for the those "immediate" store credit cards. I myself am very leery of this, and in all of my years of retail management, I have never once done this myself. I know from an insider perspective how "sloppy" this process is, and would never expose my personal information in that manner. The applications often sit at registers, exposed to many associates (and even other customers) and I have been involved in way too many internal investigations linked to instant credit applications and identity fraud. Even if the retailer can offer you a completely paperless manner, in which you enter all personal information into a keypad or telephone, I would still not do it. While the immediate discount is very attractive, weigh it against the risks, the reason they are offering to extend credit to you (to get you to buy MORE!) and the interest rate you will pay if you do not pay that balance off immediately.

Set up online account management with your credit cards. During this time of the year, it is a great idea to log on daily and review your charges. If you see anything suspicious, you can react immediately and get resolution much more quickly.

I hope that these few credit safety tips help you to save money and your credit this holiday season!

Tuesday, December 9, 2008

Shopping Tips for the 25 Days of Christmas: Tip #15

Retailers are savvy about the message that they send to their customers. They spend countless dollars on marketing and media consultants, in-house and outside advertising and marketing gurus and test with focus groups the kind of commercials and advertising they plan to use. I myself saw first hand how marketing campaigns are crafted while working for a national retailer, and it is truly an amazing process.

During the holidays, these campaigns are even more intense and there is an even stronger emotional and cultural component that is designed to resonate more deeply with the consumer. This is more than selling a toy or a bike, this is selling how that toy or bike fits into your family, your lifestyle and your dreams and desires of how the holidays "should" look and feel for your family. These campaigns even poke a bit at feelings of guilt (hurried working mom who feels that she should be spending more time with her kids) or inferiority (the next door neighbor has the Lexus sedan with a big red bow, why don't I have one?)! I won't even touch the intensity of the media campaigns focusing on kids and the "want" vs. "need" factor for toys and gadgets!

This leads to an easy, no-nonsense holiday tip:

HOLIDAY SHOPPING TIP #15:

Turn off the TV during the holiday season, or dramatically limit viewing time!

These commercials are skillfully designed to provoke a very simple, visceral and emotional response. Of course, so many of us truly want the holidays to be special, and it is easy to process the media messages from retailers and their marketing messages to help us define that "special". However, with so many of us cutting back this holiday season, we are better off turning away from the TV and turning to one another to craft that "special" message ourselves. With a tighter budget it will be all the more important to turn inward to focus on how we are going to define the holidays for our family, how we are going to help our kids decide what is "need" and what is "want" and how we are going to celebrate what is most important: enjoying the holidays with friends and family.

Monday, December 8, 2008

Shopping Tips for the 25 Days of Christmas: Tip #14

From an earlier post, I described how I truly love how technology truly allows retailers to maximize customer service and drive sales. When I first started in retail, I remember how excited we were to get an corporate-wide email/intranet system. In fact, for about a month or so I went from store to store in our district, and beyond, to help train the store staff on how to use the intranet system.

What a different a few years (okay, about 17 or so!) makes! Technology leads us to the next couple of retai insider tips!

HOLIDAY SHOPPING TIP #14:

Sign up for retailers' text/cell phone updates.

I have received text messages from a handful of retailers that have alerted me to products (finally) instock (a hot Wii game!) to a "text only" coupon to save 25% over a two day window. Not bad. I did get the Wii game, did not use the coupon (it was instore only, I have no desire to deal with the mall right now!!!). Remember, text messaging charges may apply, so know your carrier's text message charges and policies.

I am also sure that many of you have heard of other functions and applications, such as the Amazon application for iPhone users called "Amazon Remembers". This is pretty cool. You can take a picture of an item, upload it to Amazon and within minutes (althought anecdotally I have been told that it can take a day or even two, but that has not been my experience) you can have an Amazon match of that same item with what is typically a better price! I love to price shop, as you can see in previous shopping tips, so if you have an iPhone, this is a very slick way of trying to get the best price possible (especially when Amazon ships that item for free!).

One cautionary note: I also have been told that there are some retailers that will ask you to not take pictures in their store. I can tell you from my past retail experience that indeed we did ask customers to not take pictures in our store. Mostly to protect people, however, not our sales! So click with caution!

p.s. Here is a killer site for finding amazing prices on highend designer items for holiday gift giving (and free shipping!!!):


Saturday, December 6, 2008

Shopping Tips for the 25 Days of Christmas: Tip #14

I love how technology truly allows retailers to maximize customer service and drive sales. When I first started in retail, I remember how excited we were to get an corporate-wide email/intranet system. In fact, for about a month or so I went from store to store in our district, and beyond, to help train the store staff on how to use the intranet system.

What a different a few years (okay, about 17 or so!) makes! Technology leads us to the next couple of retai insider tips!

HOLIDAY SHOPPING TIP #14:

Sign up for retailers' email updates.

As much as many of us hate to get spam, or emails that simply clog up our inbasket, you can make these emails pay off in savings of both time and money! I have received emails that have offered exclusive savings and special buys. You can always sign up for the emails, and if you truly do not find them to be value-added, you can opt-out (look at the bottom of the email, there will be some kind of verbage to remove your email from their list).

I get emails from both online retailers and brick and mortar retailers. I am a huge fan of Amazon.com emails as they not only offer great savings in many cases, but they are also designed to focus on my likes and interests based off of my recent purchases. (Yes, I am a sucker and think that somehow they "know" me there at Amazon.com!) I have already saved over $100.00 easily by watching my emails and taking advantage of special offers.

p.s. Shopping for eco-friendly loved ones? Gaiam.com is the online destination for people living a lifestyle of health and sustainability. We offer over 4,500 products in categories including; yoga, Pilates, organic cotton clothing and natural and healthy products for the home. Click here for more information and amazing savings!

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Tuesday, November 25, 2008

25 Holiday Shopping Tips for the 25 Days of Christmas: Tip #3

After over 15 years of retail management, I understand how important getting the right price can be to the customer. I know from my own experience how frustrating it can be to buy something, only to find that a few short days later it is cheaper! Consumers want to feel like they got the best price possible, and with so many of us on much tighter holiday budgets it is more important than ever. And truly, most retailers will work really hard to make sure that you get the right price, and that you are satisfied with your purchase.

This tip is even more important in the current retail environment. With a tightening economy, many retailers are becoming more and more promotional, and will be driving sales fast and furious. So, you will have to be quick and savvy shopper to keep up!

HOLIDAY SHOPPING TIP #3:

Keep an eye on the ads and offers from retailers. If you have already started your holiday shopping, you may qualify for a price adjustment if the price has dropped since you purchased that item (or items!). Keep your receipts handy, and you may find yourself saving a few extra bucks this holiday season!

Most major retailers have a price adjustment policy, for example, Target gives you 14days to price adjust with your receipt. The only exception is clearance. Make sure you know the price adjustment policy of the retailers you frequent this holiday season. I have already saved $10.00 in price adjusting THIS WEEK. I cannot stress enough how quickly prices are going to adjust to this economy, and I want to see you benefit from those price adjustments!

I keep my receipts from about a 15 day - 30 day time period in an envelope in my purse. That way, if I see prices that have changed, I am able to get the adjustment immediately, while I am already in the store. I also watch the ads and circulars closely and check to make sure that my previous purchases have not dropped in price any further.

Even your online purchases should qualify, so again, be informed before you buy! The easiest way to protect yourself with online purchases is to either bookmark that page or mark it as a "favorite". That way you can check back to see if the price has changed. You can also create "Google Alerts" that would let you know anytime that item has been featured in a news article, blog, website, etc. Now, of course, this is a lot of work for a handful of stocking stuffers! However, I would recommend you take the couple of extra seconds, or even minutes, for your online big ticket purchases.

Speaking of online, sometimes retailers have online prices that are different then their prices instore. This is usually a tricky one and many retailers will not adjust prices when it comes to a price on their website vs. a price in their store. If you purchased the item online and it is less expensive in the store, most likely they will direct you back to the website to contact the customer service division. This is where I love retailers with live chat!

If you purchased the item instore, and see it less expensive on their website, you may have the option of asking the store for the price adjustment. I would screen print the item and price and have that as backup. Often, when customers are clearly informed, professional and polite, managers will be flexible and want to help.

Insider Tip: I also urge you to be a savvy consumer and ask store management if they will adjust prices for you if you are outside of their price adjustment window. I know people who start their holiday shopping early, and while prices are dropping now, they should still have some measure of price protection. From my experience in store management, it was the extremely rare exception that we did not price adjust to make a customer happy. If you bought that XBox a year or so ago and it is less expensive now, that would most likely not qualify, not even with the most liberal of store policies. But, if you bought that hot game in October that everyone said would disappear before the holidays, well...you probably have a great case for a store manager who needs to work a bit harder this holiday season to keep your business!

P.S. Give the gift of beauty from Benefit this holiday season! Their prices are fantastic, and Benefit is offering amazing holiday offers! Click the picture below for more information or to start shopping:

Benefit Cosmetics LLC

Unlock Benefit’s holiday treasure chest to reveal a secret beauty treat! Gorgeous gifts, shipping offers, or insider tips…each day there is something new!

Monday, November 24, 2008

25 Holiday Shopping Tips for the 25 Days of Christmas!

After over 15 years of retail management, I know how retailers lure in shoppers and entice them to spend far more than they may have budgeted. How many times did you get to your car or your home and start looking at the bags and the arm long receipts and wonder why you ended up buying too much? We have all been there, and I hope these holiday shopping tips with save you both time AND money! Bookmark or follow my blog for the next 24 tips in the days to come!

HOLIDAY SHOPPING TIP #2:

Bring in ads and store circulars to shop for specific items.

This comes on the heels of tip #1 (Make a list, check it twice) for a very specific reason: to help you buy the right items at the right prices.

Often, retailers offer a specific item, say a particular mp3 player at a killer price point. These "door busters" (or whatever that retailer calls them) are a special buy for holiday shoppers. It is a specific item that the buyers negotiated with the manufacturer, and it is often slightly different than the other mp3 offerings that store may have. It may be that it only comes in black, that it has slightly less file storage than another, maybe slightly lower quality earplugs. You get the picture.

So, when you go to the store, you grab the first mp3 player that you find, assuming that it is that killer item from your ad. You have a basketful of items, and you may or may not even notice in the rush, and the lines, and the crowds that the mp3 player you thought was that amazing price that is in your budget is actually the other mp3 player that is twice as much!

Bring the ad, bring the store circular. Take the time to make sure that what you are purchasing is what is in the ad. Often, the small print has the model number to match to the item you are buying.

Extra tip: As these items are often special purchases, with limited quantities, you may find that the items are already out of stock. I hate to share trade secrets, but I have been in situations where only 6 of an item arrived...and 100 people lined up outside for those six items. Retailers will not offer rainchecks, as the quantity is limited. I would urge you to find a manager, first asking for the store manager, to see if they can work with you on offering a great price on a similar item. Most of the time they will...they want to save the sale, they want to drive the volume, and, if they are truly worth their name badge, they want to make YOU happy! Ask, and ye shall receive!

p.s. Here is an amazing gift to give, and you don't have to worry about any "fine print"! Give the gift of personalized wine this holiday season. No minimums, you can order one bottle, personalized to your desire! Makes wonderful hostess gifts, family gifts, business gifts, and is simply a wonderful way to tell someone you took the time to personalize it!

Personal Wine Holiday Sale 08 - 125x125

Click on image for more information or to purchase! Custom Wine = The Perfect Gift
COUPON CODE - KC84W8

Sunday, November 23, 2008

25 Holiday Shopping Tips for the 25 Days of Christmas!

Quite honestly, I am not much of a holiday shopper. After over 15 years of retail management, I really got pretty burnt out on the retail and commercialized part of the holidays. That is one of the main reasons why I dedicated so much of myself to spend time with family and friends over the holidays. Time was one gift I could give others that was truly one of the most precious gift of all!

With my years of retail experience, I have tons of tips to give shoppers to help them navigate the retail waters, both in-store and online. With so many of us on tighter budgets this holiday season, I hope these tips with save you both time AND money! Bookmark or follow my blog for the next 24 tips in the days to come!

HOLIDAY SHOPPING TIP #1:

Make a list and check it twice.

I cannot stress this enough. I myself fall prey to the retail frenzy, especially with the online shopping that I enjoy! However, this year all of my loved ones are on strict orders from me (wow, I know, sounds like all kinds of holiday fun!): Make a list, I will only buy what is on your list!

A list keeps you focused, a list keeps you from buying things you think they want vs. what they truly want, and a list keeps you on your budget. With a list, you tally up prices and meet your budget.

I figure if it is good for Santa, it is good for me!

p.s. Here is a great item to put your on holiday lists, or even buy for yourself as a great treat for some relaxation during the crazy, busy holiday season! Santa approved!



Click on image for more information or to purchase! Free standard shipping and a free 1 oz. high intensity hand cream on all purchases of $75 or more at blissworld.com. Enter code 108916 at checkout to redeem.

Wednesday, November 12, 2008

Depression Chic?

In a recent (November 11, 2008) BusinessWeek article entitled, "What's Selling? The Great Depression" written by Ellen Gibson, I found myself getting pretty depressed. Why?

Interest in The Great Depression and "Depression Chic" is making a "cultural comeback". Huh? I thought that we were only suffering from a recession? Now, our culture is going to somehow make economic hardship some kind of new trend? Apparently, so.

Ms. Gibson points out that in NYC, young people are throwing "Depression Parties" in which the clothes are vintage and all the rage is dancing to the big hits of the Big Bands and Dust Bowl ballads. Well, at least vintage stores will find themselves profiting from this trend! Are they sipping bootleg liquor? How about "Dust Bowl Martinis" featuring no-name, gut rot, low end vodka and a sprinkling of salt around the rim to look like dust???

Furthermore, she even states that John Patrick, the designer behind Organic by John Patrick, is showing "prairie-style cotton-check and hand-spun floral dresses" in his Spring 20069 collection. I have truly come to enjoy seeing organic elements in fashion, responsible "green" designers and "sustainable style". So, the designer who brings us lovely organic ready-to-wear like this:


Is going to now treat the fashion world to this?


So...we are going from Fashionistas, to Recessionistas, to...(and I get to make this one up, I guess!) "DEPRESSIONISTAS"? I just don't quite grasp this one. I can understand the interest in understanding the ecomomics and politics of that era, after all, this was a pivotal point in U.S. History. And, as the saying goes, "If we don't learn from our history, we're doomed to repeat it". But to somehow find fashionable the hardship, the suffering, and the great losses that many suffered during that era is something that I don't quite get, nor do I want to cater to in some tongue-in-cheek manner.

How about you? Are you a Depressionista?